Returns & Exchanges

At Kumori, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your wardrobe reflects your unique style with absolute satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it securely to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our warehouse team inspects the returned garments, we will process your refund or exchange within 5-7 business days.