Frequently Asked Questions
How long does shipping take for my order?▼
Standard domestic shipping typically takes 3-5 business days. Once your Kumori order is dispatched, you will receive a tracking number via email to monitor your package.
What is your return and exchange policy?▼
We offer a 30-day return window for unworn items with original tags. Simply visit our returns portal to generate a prepaid label and start your refund process.
Which payment methods do you accept?▼
Kumori accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible 'buy now, pay later' options through Klarna and Afterpay for your shopping convenience.
How do you ensure the quality of your garments?▼
Every piece is crafted from premium, sustainably sourced fabrics and undergoes rigorous quality checks. We prioritize durable stitching and timeless design to ensure your fashion lasts for seasons.
